OUR SERVICES
Structured Offshore Solutions Tailored to Your Business, Your Key Performance Indicator (KPI)s, Your Growth.
Novara Capital delivers performance-driven operational support across five core business functions. Unlike generalist outsourcing providers, every solution we implement is designed around your specific workflows, compliance requirements, and measurable performance goals.
Our offshore teams in Sri Lanka are qualified, English-fluent professionals who operate as a seamless extension of your Australian business — fully overseen through our structured Key Performance Indicator (KPI) and reporting framework.
SERVICE AREA 01
Financial & Management Accounting
Accurate, timely financial reporting is not just a compliance requirement — it is the foundation of every sound business decision. Our offshore financial accounting professionals deliver consistent, high-quality output aligned to Australian accounting standards.
What We Deliver
- Monthly management accounts and financial reporting
- Profit and loss statements, balance sheets, and cash flow reports
- Budget preparation and variance analysis
- Financial modelling and forecasting support
- Board and stakeholder reporting packages
- Year-end preparation and audit support
- Xero, MYOB, and QuickBooks Online management
Best Suited For
Professional services firms, accounting practices, healthcare providers, e-commerce businesses, and any SME needing regular reliable financial reporting without a full-time senior finance resource.
Accurate financials are the foundation of every sound business decision.
TURNAROUND STANDARD
Monthly reports within 5 business days of period end
SOFTWARE
Xero, MYOB, QuickBooks, Reckon
SERVICE AREA 02
Payroll & HR Operations
Payroll is one of the most compliance-sensitive functions in any Australian business. Errors create financial penalties. Late submissions attract ATO scrutiny. Fair Work obligations require precision and consistency. Our offshore payroll and HR operations team manages this completely and compliantly.
What’s Included
- End-to-end payroll processing for employees and contractors
- STP (Single Touch Payroll) compliance and ATO reporting
- Superannuation calculations, reporting, and lodgement support
- Leave management and entitlement tracking
- PAYG withholding calculations and payment summaries
- Modern award interpretation and compliance monitoring
- Employee onboarding, offboarding, and HR documentation
- Workforce management reporting and headcount analytics
Best Suited For
Growing businesses, NDIS providers with complex payroll, accounting practices needing overflow support, and any SME seeking to eliminate payroll errors and free up internal HR resources.
Payroll is your people, your compliance, and your reputation. We treat it accordingly.
COMPLIANCE STANDARD
STP, ATO, Fair Work, Superannuation aligned
SECURITY
Encrypted systems, full audit trails, access controls
SERVICE AREA 03
Accounts Receivable & Payable Management
Cash flow is the lifeblood of every Australian SME. When receivables are slow and payables are mismanaged, the consequences ripple through the entire business. Our AR/AP service gives you a structured, accountable process for protecting and optimising your cash position.
Accounts Receivable
- Invoice generation, coding, and dispatch
- Payment follow-up and systematic debtor management
- Aged receivables reporting and escalation workflows
- Customer account reconciliations and dispute management
- Cash receipts processing and allocation
Accounts Payable
- Supplier invoice processing, coding, and three-way matching
- Payment run preparation and approval workflow management
- Supplier statement reconciliations
- Month-end AP close, accruals, and reporting
- Creditor relationship management and spend analytics
Best Suited For
E-commerce businesses with high invoice volumes, trade companies with complex supplier relationships, and SMEs experiencing cash flow pressure or slow debtor collections.
Strong cash flow is the lifeblood of every SME. We build the systems that protect it.
SERVICE AREA 04
Bookkeeping & Data Management
Clean, accurate financial records are the operational backbone of every well-run business. When your books are in order, everything else — reporting, compliance, decision-making — becomes significantly easier. Our bookkeeping service keeps your records clean, current, and audit-ready.
What We Deliver
- Day-to-day transaction coding and bank reconciliations
- Chart of accounts setup, structure, and ongoing maintenance
- GST coding and BAS preparation support
- Xero, MYOB, QuickBooks, and Reckon management
- Receipt and expense management – Dext and Hubdoc integration
- Monthly reconciliation and financial summary reporting
- Historical catch-up bookkeeping and data clean-up
- Cloud accounting migration support and setup
- CRM and ERP data entry, maintenance, and management
Best Suited For
Startups building financial foundations, accounting practices with overflow work, and established SMEs who need consistently accurate books without a full-time in-house bookkeeper.
You cannot make sound decisions from unreliable data. We keep your records clean, current, and complete.
COMPLIANCE STANDARD
STP, ATO, Fair Work, Superannuation aligned
SECURITY
Encrypted systems, full audit trails, access controls
SERVICE AREA 05
Lean & Process Improvement Consultation
The most expensive operational failures are rarely caused by too many staff or too little budget — they are caused by broken processes. Inefficient workflows, redundant steps, and manual tasks that should be automated are costing your business money, time, and competitive advantage every day.
What We Deliver
- Full operational workflow audit and process mapping
- Identification of bottlenecks, redundancies, and cost leakage points
- Lean methodology – 5S, Value Stream Mapping, Continuous Improvement
- Process redesign and Standard Operating Procedure (SOP) development
- Key Performance Indicator (KPI) framework design and implementation
- Change management support and team coaching
- Technology and automation opportunity identification
- Ongoing operational review and continuous improvement planning
Best Suited For
SMEs preparing to scale, businesses recovering from rapid growth, and organisations where manual workflows are visibly constraining profitability and team performance.
The most expensive operations are not those with too many staff — they are the ones with broken processes.
OUR METHODOLOGY
The Novara Capital 4-Step Operational Framework
Every Novara Capital service engagement is delivered through our proprietary 4-Step Operational Framework. This ensures that every offshore team we deploy is structured, accountable, and continuously improving from day one.
Step 1 — Discover
A thorough review of your current operational environment - identifying workflow inefficiencies, cost pressures, compliance gaps, reporting deficiencies, and scalability constraints specific to your business.
Outcome: A structured roadmap showing exactly where offshore support delivers measurable performance gains.
Step 2 — Design
A custom outsourcing solution aligned to your Key Performance Indicator (KPI)s, compliance obligations, and growth strategy - defining roles, Service Level Agreement (SLA)s, reporting frameworks, and secure data protocols.
Outcome: A scalable, Key Performance Indicator (KPI) - aligned solution built for your specific environment - not a generic template.
Step 3 — Deploy
Your dedicated offshore team deployed with full structure and security — onboarded into your workflows, accounting software, and reporting systems. Key Performance Indicator (KPI) tracking activated from day one.
Outcome: Your team operates as a seamless, accountable extension of your Australian business immediately.
Step 4 — Optimise
Continuous performance measurement and refinement — monthly Key Performance Indicator (KPI) reviews, Service Level Agreement (SLA) tracking, productivity analysis, and workflow improvements proactively identified and implemented.
Outcome: Sustained operational efficiency, continuous improvement, and long-term scalable growth.
OUR PRICING
Transparent, Flexible, and Aligned to Your Business
Novara Capital operates on a transparent fixed monthly pricing model — no hidden fees, no variable charges, no surprises. You know exactly what you are paying, what you are getting, and how your offshore team is performing.
WHAT OUR PRICING INCLUDES
- Dedicated offshore professionals aligned to your specific service areas
- Full account management and performance oversight
- Monthly Key Performance Indicator (KPI) reporting and Service Level Agreement (SLA) tracking
- Onboarding, training, and system integration
- Ongoing quality assurance and process optimisation
- Confidentiality agreements, encrypted systems, and data security protocols
ENGAGEMENT STRUCTURE
Month-to-month engagements — no long-term lock-in contracts. We earn your continued business through performance, not contractual obligation. As your needs grow, your offshore capacity scales with you.